Customer Support

My experience of customer support at YoYoGames. I initially contacted YoYoGames (YYG) via their helpdesk to ask about how I would go about offering a GameMaker Pro licence as a competition prize. After about 24 hours my message was accepted, I assume with manual approval, onto their helpdesk system and I was e-mailed details of my helpdesk account. Two days later I received a message from a guy at YoYo informing me that their helpdesk Read more…