As stated in a recent interview with GameMaker Tech magazine YoYo Games will be upgrading their online help desk which provides support to GameMaker users.
1. We promise to respond to every help desk request within 24 hours on weekdays. Weekend requests will normally be dealt with on Mondays.
2. The existing queues have been archived. THIS MEANS THAT ALL OUTSTANDING REQUESTS WILL POSSIBLY REMAIN UNANSWERED UNLESS YOU REMIND US. TO DO THIS, PLEASE RESUBMIT AS A NEW TICKET, it’s OK if you just reference the old ticket number and we should be able to retrieve it from the archive.
– Sandy Duncan, YYG Blog
In other news I have still not received a response to an e-mail I sent Softwrap on November 22nd regarding the DRM in GameMaker 7.
The Helpdesk now work very well. 🙂
@ Joerdgs – Enter the GMTech contest and you could win another key for free.
Softwrap is one of those things that’s currently preventing me from installing GM on my new computer. I’m ALWAYS through the use of both my keys, even though I haven’t activated them 3 times each yet.