YoYo Under Fire for “Unfair Pricing”
March 14, 2013
GMC member Jobo, who owns a copy of GameMaker: Studio Professional and has been a member of the official community forum for five years, accused YoYo Games of not taking care of those who purchased the software early after its release. He argued that those in his situation would now have to buy each individual module released by the company, as opposed to owners of the Master Collection who receive every new module for free as they become available, despite having already spent $500 USD on modules (the cost of the Master Collection).
“I’m not asking to be magically given the Master Collection, I am asking for YoYo Games to make an offer for people – like me – who paid $500 for very few modules early on,” Jobo said, further commenting that he felt ‘stepped on’ as an early supporter of GameMaker: Studio.
Jobo said he had paid for GameMaker: Studio, including both the iOS and Android modules. He will now have to pay $400 more to obtain the three other current modules; Windows Phone 8, Ubuntu, and HTML5. At a total cost of $900 USD, Jobo will hypothetically have paid almost double the cost of the Master Collection for the same features, but will still miss out on future modules. If he wanted to also receive future updates for free, Jobo would have to purchase GameMaker: Studio again, this time opting for a Master Collection license, which would set him back $500 instead of $400, for a total cost of $1000 USD.
YoYo Games did in fact offer those who owned the Professional edition of GameMaker: Studio the chance to buy all modules to get a “no cost” license upgrade to Master in October 2012, but some GMC members have labelled the offer as having been poorly publicized and barely promoted. Jobo claims he had received no emails related to the upgrade and does not participate in social media, ultimately left unaware of the news.
In response to YoYo’s October offer, Jobo said the “offer to upgrade to Master Collection was still more expensive than the Master Collection itself.”
Mike Dailly, head of development at YoYo Games, slammed the comments, saying the argument was “just silly”. He denies that the company has been imbalanced with their pricing and says that releasing a Master Collection edition of GameMaker was a later decision (shooting down allegations the company intentionally burned early customers).
“Those who invest with us get a special discount, just like loads of shops do – buy this, this and this, and get all this free! At no point with a shop, do you go back four months later and go ‘well, I took four months to buy all these parts on their own, so I think I should get everything else free now’,” Dailly said.
Jobo says offering a $49-99 upgrade offer would be a reasonable solution to the apparent problem.
YoYo Games currently have no plans to offer any further discounts for those who purchased GameMaker: Studio early after its release.